We attempt to ship all products within 24-48 hours of receiving an order unless the item is on back order in which case you will be notified of this promptly.
All orders are shipped via Express Australia Post with shipping charged at a flat rate of $10
You will be given the option to collect in store if desired.
We currently use Paypal for all payments.
Please ensure you choose products carefully. Returns will only be accepted for faulty or incorrect goods.
If there is any other problem with your order please email us within 48 hours to initiate discussion. There are no refunds, exchanges or credits if a claim is not made within 10 days from purchase. There is no exchange, refund or credit for a product simply because you do not like it. We will refund or give a credit if an order is shipped in error.
Products are wrapped carefully to avoid any damage in transit, however occasionally accidents do happen and if, on opening your parcel you find a damaged product please email firstname.lastname@example.org within 24hours of receipt of goods.
For returns in case of skin reaction please contact email@example.com within 10 of receiving the products.
The customer will be responsible for postage fees for return of the products.
Please ensure you bubble wrap the products so that it is not damaged in transit. Damaged products will not be exchanged.
Your satisfaction with the purchase is important to us. If you are not satisfied with the product please do not hesitate to email us on firstname.lastname@example.org within 14 days of receiving the product to discuss this further.
We proudly use and recommend Aspect Skin Care, Cosmedix, Societe, and Dermaquest Skin Care.
You can buy Aspect Skin Care, Cosmedix, Societe and from our online store.
Buy Aspect Skin Care
Buy Cosmedix Skin Care Australia
Buy Societe Skin Care Australia