Me Skin and Body delivers Australia
wide using Australia Post's Express delivery service.
Freight Charges (Australia)
- Orders of 3 or more products - $14.80 Flat Rate Express Post Delivery
- Orders of less than 3 products - $10.55 Flat Rate Express Post Delivery
The freight charge is automatically added to your order during the check out process.
To ensure your orders are delivered safe and secure, we recommend that you include
a delivery address where someone is available to accept your order. If nobody is
available for collection, your parcel will be left at the delivery address or Post
Office for collection at a later date. Please include a daytime contact number with
your shipping details in case we need to contact you if there are any problems with
delivery. Standard delivery time is between 1-7 working days depending on your location.
Freight Charges (International)
We currently don't ship any of our items internationally.
Back Order Items (Out of Stock)
Express Post - $10.55 per Back Order parcel. All Back Order items are delivered in
their own individual parcels and shipped immediately once stock becomes available.
As a general rule we endeavor to dispatch your goods within 2 working days of receiving
your order & payment. Delivery time to you will vary depending on your location.
Most deliveries are received within 5-7 working days after dispatch. If you do not
receive your goods within 8 working days please contact us via email at
or by phone on (03) 98279181
Our standard method of delivery is via Australia Express Post. If you require any
delivery information please email your order and destination details to
Refunds & Returns
Refund & Return Policy
We stand by the products we sell. If you experience an allergic reaction or sensitivity
issue from any products purchased please contact us immediately on (03) 98279181
to discuss the matter with one of our expert skin consultants. You may only return
the products for refund or exchange if the salon is contacted within 7 days of receiving
the goods and a return code (RC) is issued by the salon. Once the item is received
a refund will be issued via original payment method. We do not offer refunds for
change of mind purchases. If an items packaging is faulty please contact the salon
within 7 days of receiving goods and a replacement will be sent out to you once
the faulty item has been received. We will reimburse any postage costs associated
with returning a faulty item.
Please use Express Post for all returns so that you have a reference number to track
the parcel in the case of delays or loss in transit. Always check the contents of
your delivery against the invoice provided. If you find a discrepancy please report
it to us within 5 working days of receiving your goods. Me Skin and Body will not
be held responsible for any returns lost in transit.
You must obtain an RC within 7 days of receiving the product and the return must
be received by Me Skin and Body within 10 days after the RC has been issued.
Replacement product will only be shipped after the item has been received and assessed
by Me Skin and Body. Any item that is returned to Me Skin and Body without an RC
will be returned to sender.
We use Paypals Online security payment systems.
PayPal automatically encrypts your confidential information in transit from your computer
to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of
128-bits (the highest level commercially available). Before you even register or log in to
the PayPal site, our server checks that you’re using an approved browser – one that uses
SSL 3.0 or higher.
Once your information reaches the PayPal site, it resides on a server that is heavily
guarded both physically and electronically. PayPal servers sit behind an electronic firewall
and are not directly connected to the internet, so your private information is available
only to authorized computers.
Fraud prevention measures
TechnologyPayPal’s state-of-the-art fraud models and proprietary fraud engine work together to
help stop fraudulent transactions before they happen. In addition, PayPal stays at the forefront
of security, developing many anti-fraud technologies every year.
ExperienceWith PayPal, you’ve got the industry’s most experienced fraud team on your side. PayPal
processes billions of dollars in payments each year, allowing us to continually perfect our anti-fraud
protections. As a result, PayPal’s loss rate is significantly lower than the industry average. We also
work with federal law enforcement to catch criminals.
PrivacyPayPal is committed to protecting the privacy of our users. When you send or request money using
PayPal, recipients never see your bank account numbers or credit card numbers. They only see your email
address, date of sign-up, and whether or not you have completed PayPal’s Verification process
You can count on PayPal’s technology to keep transaction and financial information safe
and private. PayPal is one of the few financial institutions that has fraud experts on its team.
* Safeguarding buyers’ financial information. We don’t share buyers’ financial information with
sellers, enabling buyers to feel more secure and confident about buying from PayPal merchants.
* Anti-fraud risk models. Our highly sophisticated, proprietary fraud risk models help detect and
predict fraudulent transactions. * Industry-leading use of data encryption. We are renowned for
our extensive use of data encryption. * Patent-pending Verification. We employ proprietary bank
account verification as an additional level of authentication. * Anti-fraud Team. We work behind
the scenes to monitor activity and use proprietary fraud risk models for industry-leading network
security. The team works 24/7 to help keep your transactions safe and to ensure that your sensitive
information remains private. Chargeback coverage PayPal fights chargebacks on behalf of sellers and
offers anti-fraud tools – services that many other merchant solutions charge extra to receive.
* While merchant accounts regularly put buyers’ needs before sellers’ needs, PayPal is equally
concerned about buyers and sellers. * PayPal works with sellers to fight unwarranted chargebacks